Technology doesn’t stand still, and neither do the challenges facing organisations. Businesses need IT partners that deliver more than well executed projects and quick fixes—they need solutions that anticipate future needs while ensuring operational excellence today. At Inde, we’ve always focused on building innovative, best-of-breed solutions, and now we’re sharpening our focus towards Managed Enterprise Services to deliver ongoing value to our clients.
THE FUTURE OF MANAGED SERVICES AT INDE
From our roots as a merger of like-minded innovators to becoming an employee-owned organisation with over 90 specialists (and growing!), Inde has always been about delivering exceptional outcomes. We’ve partnered with regional, national, and global leaders in healthcare, retail, agriculture, finance, governments, and more to provide quality technical leadership and innovative solutions. While the services we’ve offered have served us well, it’s time to take the next leap forward, positioning ourselves as the undisputed leader in technology services.
We’re introducing clarity and focus to our offerings by aligning them under four key divisions: Consult, Create, Supply, and Manage. This framework is about evolving and redefining our current services to serve our customers and continue to grow the partnerships we already have. Under our newly introduced ‘Manage’ pillar, our Enterprise Services team is set to lead the way. With seasoned leadership from Ralf Donkers (GM – Enterprise Services), Dan Hunt (Technical Director – Enterprise Services), and Emily Steele (Service Delivery Manager), we’re delivering a new standard in Managed Services.
Our Managed Services are designed to support organisations of all sizes, whether you require comprehensive IT support from the ground up or expert on-call assistance. Our Enterprise Services encompass security, networking, modern workspace, cloud, and data solutions, tailored to meet your specific needs. By reducing internal overheads, we enable your team to focus on high-value, strategic work while we ensure your environment adheres to or exceeds best-practice standards. We’re committed to forming cohesive, end-to-end partnerships, providing seamless support from project implementation through to ongoing management, so your organisation can thrive.
A BESPOKE APPROACH TO MANAGED SERVICES
Inde’s Managed Services are designed to be an extension of your team, offering:
- Customisation & flexibility: Inde offers an ‘a la carte’ menu of services tailored to your needs, allowing organisations to select ongoing services that align precisely with their requirements.
- Seamless integration: Our experts work as part of your organisation, helping to develop and/ or follow existing processes to ensure your operations run at their best.
- End-to-end support: Our services don’t end with project delivery. We remain committed to operationalising and optimising technologies over the long term, supporting your team at every step.
- Innovation built in: Through features like ‘Innovation Funds,’ we continue to drive the conversation on how to stay ahead, proactively identifying growth opportunities and emerging technologies.
WHY INDE MANAGED SERVICES MATTER NOW
Today’s economic challenges—tight budgets, talent shortages, and increasing IT complexity—make Managed Services more critical than ever. With Inde as your partner, you gain:
- Access to skilled IT professionals without needing to hire in-house.
- The ability to scale IT services up or down based on demand.
- Freedom to focus on strategic growth while we handle the day-to-day IT operations.
This renewed focus is our commitment to being your long-term partner, providing not just technical solutions but also peace of mind in an ever-changing IT landscape.
MOVING FORWARD TOGETHER
At Inde, our purpose remains unchanged: “Empowered by shared knowledge and learning, we relentlessly innovate to pursue exceptional outcomes together with our clients.” By refining our Managed Services, we’re delivering on this purpose with greater clarity and focus than ever before.
If your organisation is ready to elevate its IT operations and secure a strategic partner committed to your success, reach out to Inde today. Let’s redefine what good service looks like—together.
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