technology health check
Preston Gallwas Feb 20, 2025

CITRIX HEALTH CHECK - ENSURING SECURITY AND OPERATIONAL EFFICIENCY

Upholding security and operational effectiveness is a critical priority for organisations that rely on Citrix environments to drive essential applications and ensure uninterrupted user access. However, as Citrix environments expand and progress, they can unknowingly develop hidden vulnerabilities and inefficiencies that affect performance and put the organisation at risk.

As a Citrix Preferred Services Partner, Inde is uniquely positioned to offer comprehensive solutions. Their expertise ensures that potential issues are identified and resolved swiftly to maintain the highest standards of security and efficiency in your Citrix infrastructure.

Risk factors such as not regularly patching NetScaler, Gold Images running on legacy operating systems, or unpatched operating systems can pose a challenge to your security posture. Without regular and thorough assessments, these risks often remain out of sight. The challenge lies in gaining a clear, data-driven view of the environment to detect issues before they escalate.

That’s where Inde’s Citrix Health Check comes in. Inde’s assessment is designed to thoroughly assess your Citrix platform to identify potential vulnerabilities, performance bottlenecks and underutilised features. This comprehensive evaluation provides a clear snapshot of your current state, empowering you to address potential issues before they escalate.

Identifying Risks

Recognising and addressing risks before they pose significant threats is a cornerstone of effective Citrix management. Security gaps can manifest through various channels, including known vulnerabilities such as Common Vulnerabilities and Exposures (CVEs) or inadvertent configuration errors. A risk assessment is essential for identifying these potential flaws.

Our Citrix Health Check scans for known CVEs to ensure that your environment is not exposed to vulnerabilities that could be exploited by malicious actors. Additionally, we scrutinise configuration settings to detect any inadvertent misconfigurations that might open security gaps. These double-pronged evaluations help in fortifying your Citrix infrastructure against both known and unexpected threats.

identifying risks IT

Assessing Configuration Consistency

A well-optimised Citrix environment isn’t just about deploying the latest software; it’s about ensuring configurations are consistent and aligned with recommended practices. Even minor misalignments can cause significant performance issues or open up security gaps which can impact the user experience.

Our consultants meticulously review your Citrix environment, checking for discrepancies that could be affecting your environment’s stability. This consistency check helps fortify your platform, enhancing both performance and security and ensuring the environment remains compliant and supported by all vendors.

Evaluating Feature Utilisation

Citrix offers a wide array of features, but not all organisations fully leverage them. We delve into how your organisation uses Citrix’s capabilities, identifying underutilised or overlooked features. This analysis can reveal opportunities to enhance productivity and efficiency.

By optimising feature usage, organisations can maximise their return on investment, ensuring they get the most value out of their Citrix deployment. The recent changes to Citrix’s licensing model have enabled capabilities within a Citrix Cloud deployment that can be used immediately.

Uncover the Blind Spots in Your Citrix Environment

This assessment is the foundation of Inde’s Citrix Health Check. We follow a recommended practice approach when investigating your environment, and we will then provide a clear and concise actionable table of your Citrix environment. This process not only uncovers hidden risks but also highlights areas where performance can be improved, helping you stay ahead in a constantly evolving digital landscape.

Need assistance in inspecting your Citrix environment? Contact us to start optimising your setup!

avatar
About the author

Preston Gallwas

Preston brings the same level of enthusiasm and energy to workspace solutions as his Siberian Huskies bring to his home life. Born in the United States, Preston started his IT career as a Systems Engineer in public education. In 2019 Preston moved to New Zealand with his family and joined the Inde team. Preston primarily focuses on the Workspace of Tomorrow containing Application and Desktop Delivery, Enterprise Mobility, Virtualisation and Cloud Computing and is actively involved in delivering the Inde vision and strategy around this. He holds many top-level Citrix Certifications and is a Citrix Certified Expert (CCE) in Virtualization and Networking, among other related technologies such as VMware and Microsoft stacks. He has been an active contributor to technology communities including being a member of the Citrix Technology Advocate (CTA) program since its inception in 2015. Preston is one of two CTAs in New Zealand. Outside of work, Preston enjoys hanging around with his kids and keeping his Siberian Huskies entertained.

COMMENTS